Overview

The goal was to identify key factors that could increase efficiency and decrease turnaround time for doctors interpreting lung scan data. We sought to understand users’ pain points and their interpretation needs that could enhance efficiency while reducing time consumption. Key points of interest were:

• The process of data reception, report preparation by the doctor, and the sharing of final reports with other specialist doctors.

• The interpretation process from a clinical perspective. Which features and functions doctors use most frequently, and why and how they use them.

• Potential technical limitations.

My Role UX, UI designer, and Researcher

My contribution

• As a solo designer, I assembled a team consisting of a software engineer, product manager, and clinical associate director to participate in user experience research activities.

• Developed a new information architecture structure for easy adaptation without significant technical modifications.

• Generated ideas and created conceptual wireframes for new features and components.

• Conducted quantitative analysis and gathered user insights to understand their pain points.

• Mapped out the current journey flows and created a comprehensive journey map of reports based on user experience, from retrieving patient data to interpretation by doctors and subsequent communication to specialist doctors.

• Communicated these insights to the chief software architect and relevant teams.

Outcome

• Improved information architecture that enhanced the efficiency of report reading.

• The report was redesigned to enhance readability of metrics. These insights were applied to create new wireframes for the report.

Overview

An interface was needed for a unique 4-dimensional lung imaging hardware device. As the concept was quite new, no reference material was available. The interface requirements were established through a multi-disciplinary team. This team comprised of the chief software architect, front-end and back-end software, hardware, regulatory, and clinical team leads.

My Role UX, UI Designer, and Researcher.

My Contribution

• Sketched multiple ideas on paper, iterated, and then created low fidelity designs in Figma.

• Carried out A/B testing to gather user group insights.

• Collected feedback on the low to mid-fidelity designs from various SMEs.

• Refined the designs until the final design was approved by the Chief Software Architect, Hardware Team Manager, and eventually the company's CEO

• Participated in formative evaluation usability test reports and risk assessments based on radiology device standards.

• Developed a high-fidelity design for the report, which was used for user testing and clinical trials.

• Participated in usability testing evaluation performed by a third party.

Outcome

• The result was a set of 30 user-friendly, high-fidelity wireframes that were used for MVP development.

Overview

This project aimed to refine a sample report to improve the interpretation of report data (images and metrics) by nuclear medicine doctors. We explored the challenges and factors these medical professionals encounter while interpreting conventional nuclear medicine reports. Our primary focus areas included:

• Understanding the clinical perspective of the interpretation process, particularly how doctors prepare reports by comparing images.

• Identifying the features and functions doctors use most often, as well as their reasons and methods for using them.

• Recognizing any potential technical or other limitations.

Role UX, UI, and Researcher

My contribution -

• Gained insight into how doctors read nuclear reports and compare images.

• Designed multiple wireframes of these reports to gather valuable feedback.

• By understanding the unspoken problems encountered during quantitative analysis, insights were used to design a few sample reports.

• Ultimately, a breakthrough was achieved when the user indicated that this sample design report precisely reflected what they had been thinking but struggled to express.

Outcome
A sample report that is easy to comprehend the nuclear medicine data